Products

It’s up to you how you choose to sell our products - we give you complete freedom.

All our products are stamped with a fineness mark confirming the silver content of 925 sterling silver. In accordance with Polish regulations on the marking of precious metal items, each piece of silver jewelry (e.g. a pendant, earring, or ring) weighing more than 5 grams is also marked with an official hallmark. If the weight of a single item does not exceed 5 grams, the jewelry bears both a fineness mark and the manufacturer’s mark.

IMPORTANT! Check which regulations on the marking of precious metal articles apply in your country.

Unfortunately, we don’t offer that service.

When placing your order, you can choose whether you want the products with or without Sentiell labels. If you select "With labels," each product will come with a Sentiell label and be packed in a protective polybag.

Example of bulk packaging for jewelry of the same design with labels:

Each product is packaged with a Sentiell label.

When placing your order, you can choose whether you want the products with or without Sentiell labels. If you select "Without labels," each product will be individually packed in a protective polybag, with the product label placed either on the polybag or on the bulk packaging.

We can delivery products without Sentiell labels if you order more than one piece or pair of a selected design, and the products are either available in our reserve stock or will be produced specifically for you.

Example of bulk packaging for jewelry of the same design without labels:

Products of the same design are packaged together in one bag with a product label attached.

Each label includes the Sentiell logo, product code, size, weight, raw material symbol, and a CODE128 barcode that contains the product ID and size ID. The label does not include the price.

We don’t use EAN codes, our barcodes follow the CODE128 standard.

At the moment, we don’t offer this service. However, feel free to contact us if you’re planning to order a really large quantity of a single jewelry design.

All products come with a 12-month warranty from the date of receipt.

You can find information about the plating and its protective layer (e-coating) in the product details under the "Plating" parameter.

It refers to a type of protective finish applied through electrocoating, which helps protect the jewelry from quick wear and color change.

Yes, our products are safe and do not contain nickel, cadmium, or lead. Each production batch is tested for safety.

Yes, all products comply with the General Product Safety Regulation (GPSR) and REACH requirements.

Yes, we can issue a certificate for your order upon request. You can find more details in the "Documents and Certificates" section.

Yes, it’s possible to order a different variant. Feel free to contact us to discuss the details.

Yes, send us your design or an inspiration photo along with a description of your needs, and we’ll help you create the initial model and carry out the production.

Yes, the earring backs are included with the stud earrings.

You can find this information in the product details under the parameter "Jewel stone type".

You can find this information in the product details under the parameter "Type of Pearl".

The product weight is an average, we don’t weigh each individual piece. There may be differences of up to 10% compared to the weight stated in the product description.

Yes, every product, including its variant and size, has a unique ID. We recommend using it in your sales system and when communicating with us.

The product code is the jewelry design number, which allows easy searching of all products associated with the same design and their variants.

The product ID is unique for each product, its variant, and size.

Example of searching for products associated with a design:

Unfortunately, we don’t offer that service. However, we can produce a custom size of the product, with a minimum order quantity ranging from 20 to 100 pieces, depending on the model.

We don’t offer jewelry engraving services, but we can produce a design that includes an engraved inscription. The engraving can be in black or matched to the product’s plating color.

When you work with us, you have the right to return your entire order. Just place an order that meets the minimum order value (MOV), and if any product doesn’t meet your expectations, simply return it following our return procedure.

Each product is packed in a separate protective polybag. If you order multiple pieces of the same design, they’re placed together in one bulk bag. We divide the entire order into smaller packages to make delivery checks easier. Each package includes a document with a list of the products inside.

Jewelry boxes with the Sentiell logo are not included in the product price, you can purchase them separately.

At the moment, we don’t offer this service. However, feel free to contact us if you’re planning to order a really large quantity of a single jewelry design.