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CZK
Language and currency:
en | CZK
Country of collecting the order:
Czech Republic

Add products by adding codes

Add a CSV file
Enter the product codes that you want to add to the basket in bulk (separated by commas, with a space, or from a new line). Repeating the code many times will add this item as many times as it appears.
Add to basket

Photo support

What kind of photos does the photographic support include? Can I receive photographs of models presenting Sentiell's jewelry?

  • As part of the photographic support offer we may provide you with product images on a white background without watermark.
  • Photos of our models presenting Sentiell's jewellery are excluded from the photographic support's offer.
  • Images without watermark should be downloaded from a dedicated section in your client account. Copying photos directly from website www is copyright infringement, and it may constitute grounds for drawing the legal consequences.

    • How to obtain products' photos after acquiring a company or purchasing goods from another Sentiell's client?

  • In the case of purchasing goods, photos should be provided as part of the transaction.
  • When acquiring a company, you should obtain access to the client's account from the seller to download the photos yourself. Alternatively, the seller can send an e-mail from the address associated with the sold account, requesting access to be granted to the new company.

    • How can I use photos received as part of the photographic support? What rights and what limitations do I have?

  • According to our Terms and Conditions, provided photos can be used for marketing and sales purposes on all types of media.
  • Sharing photos to third parties is strictly prohibited.

    • Are the product images in the downloadable catalog always up to date?

    The product images in the downloadable catalog correspond to the version assigned to your order at the time of processing. If the product image is updated on our website after your purchase, the new version will only be available with your next order of that product.

    What is the file format and resolution of pictures?

  • You will be provided with catalogue photos on a white background, in a .jpg format and with dimensions of 568 x 568 pixels.
  • From 2021 we make available also photographs on a white background, in a .jpg format and with dimensions of 1200 x 1200 pixels and photographs on a white background in a .webp format with dimensions of 1200 x 1200 pixels only for products introduced into our offer from 2021.

    • How can I download photos for processed order?

  • You can download photos on your own. Our special application will prepare for you a compressed .zip file with photos or a .csv file with an offer of purchased products. Go to "Your account", in section "Orders" choose [Completed]. Once your order receives status shipped, on your order list you will see an option to download a file with photos.
    List of orders
  • Also, you can download photos directly from your order page. Once you receive information about dispatch of your order, proceed directly from e-mail message to your order details page. In section "Photographic support" you will find a link to download photos.
    Order details

    • How to download photos for all purchased products?

  • Go to "Your account", in section "Photographic Support" choose [Download offer or photos]. Select feature "Mark all", and then click the button [Download photos].

    List of ordered products
  • All image and .csv files are generated at your request, so you can download them anytime you want. If you notice that a picture of a product has been updated on our website, and you want to receive it, all you have to do is download it again from the list of purchased products.


    • * The list of purchased products includes goods purchased after 01.01.2019.

    Can I download photos to my smartphone?

    Mobile phone

  • Yes, it is possible to download a single photograph. This function is used to edit pictures in graphics-related programs on mobile devices and to post edited graphics on social media.
  • It is not available to download a collective content of graphics or to download .csv file on mobile devices.

    • Can I outsource an additional photography editing or making a banner ad?

    It is possible to use the banners prepared for our clients, available on our website www.sentiell.cz. Unfortunately, we do not make any additional graphics for our clients. However, you can use our sales banner and put one or more of them in your online store. The graphics are available here.

    Can I receive the photos of models presenting Sentiell's jewelry?

    Unfortunately, the photographs of the models presenting Sentiell's jewelry are excluded from the photographic support's offer. Check detailed conditions of photo support.

    How can I download .csv file with an offer of purchased products?

    Go to "Your account", in section "Photographic Support" choose [Download offer or photos]. Select feature "Mark all", and then click the button [Download offer in .csv file].
    Download offer in .csv

    What kind of data does the .csv file contain?

    .csv view

  • The file is a database to import all purchased products to your system for the purpose of creating a sale offer.
    1. Product ID
    2. Currency
    3. Code
    4. Manufacturer
    5. Measure unit
    6. Wholesale gross price
    7. Wholesale net price
    8. VAT rate
    1. Gross price of size
    2. Net price of size
    3. Size ID
    4. Size name
    5. Product picture
    6. Product icon
    7. Product name
    8. Description
  • The file does not update the records automatically and is intended only for importing an offer, not for integration.
  • The file contains links to icons and catalogue photos in .jpg format. The filedoes not include links to pictures in .webp format.
  • In the file, each size of a particular product is listed as a separate item. If you want to create a separate product page for each size, leave the file unchanged. If you want a single product page with multiple sizes, delete the specified rows from the .csv file or simply exclude unnecessary sizes before generating the file.

    • Can I ask you to generate a custom-made file?

    Unfortunately, no. Our application generates files in exactly the same way for every client. If you need less data, all you have to do is delete unnecessary columns. You can easily edit, add, delete, concatenate text columns, move columns or data to achieve the desired effect.

    Does the .csv file contain current wholesale prices?

    No, the file contains information about the price from the last order.

    Why polish characters are not allowed in .csv file?

    Polish characters will be displayed correctly once you import the file encoded in Unicode (UTF-8). You can do this using Microsoft Excel or LibreOffice. We recommend using LibreOffice, as it provides a simpler and more automated way to import UTF-8 files.

    How to open a .csv file with UTF-8 encoding?

    • Open the downloaded file from your browser's downloads list.

      .csv info - 1

    • You can also open the file directly from the folder where it was saved.

      .csv info - 2

    • Once you open the file in LibreOffice, the 'Text Import' window will appear. In the [Separator Options], select [Separated by], [Semicolon], and from the [String delimiter] list, select quotation mark ["]. Expand the [Character set] dropdown menu.

      .csv info - 3

    • Select [Unicode (UTF-8)] from the list.

      .csv info - 4

    • Click [OK] to confirm settings.

      .csv info - 5

    • After confirming, the .csv file will open in a new worksheet in LibreOffice. Adjust the column width and row height to fit the cell contents.

      .csv info - 6

    How to concatenate data from columns in a .csv file?

    • In the worksheet, select an empty cell where you want to concatenate data (e.g., V2).

      LibreOffice - 1

    • Next, use the concatenation operator [ & ] to combine values from multiple cells. Enter the following formula in the active cell or the formula bar, then press [ENTER]. 

      =A2&" "&B2&" "&C2&" "&D2&" "&E2&" "&F2&" "&G2&" "&H2&" "&I2&" "&J2&" "&K2&" "&L2&" "&M2&" "&N2&" "&O2&" "&P2

      LibreOffice - 2


      * If you want the values to be separated by a specific character, place it in quotation marks between the [ & ] operators, e.g., [" "] for a space or [", "] for a comma.

    • In the selected cell, the concatenated values will appear, separated by a space.

      LibreOffice - 3

    • You don't have to concatenate all the data from the cells. For example, if you only need [Product ID], [Code], [Wholesale Net Price], and [Size Name], use the following formula: 

      =A2&" "&C2&" "&G2&" "&L2

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